Q & A With Local Tile & Flooring Expert

TEAMWORK MAKES YOUR DREAM WORK. WE’VE LEARNED THAT GETTING THE BEST PLAYERS ON YOUR TEAM IS WHAT CONTRIBUTES TO THE GREATEST SUCCESS – NOT JUST FOR US, BUT FOR YOU.

So, we’re taking some time to sit down with some of our most trusted partners to learn more about them. Today, meet Edward Thorsgaard of Tile Superstore, one of our go-to tile and flooring experts in Rochester. 

R. FLEMING CONSTRUCTION: HOW MANY YEARS HAVE YOU BEEN WORKING FOR TILE SUPERSTORE AND WHAT IS YOUR ROLE? 

Edward Thorsgaard: I have been working for Tile Superstore for almost two years and I am a sales consultant.

RFC: WHAT SERVICES AND PRODUCTS DO YOU OFFER? 

ET: We handle a wide range of installations and design projects, catering to both new construction and existing homes. Our expertise spans across various areas such as tile work, flooring solutions, cabinetry, and countertops. Whether you’re eyeing porcelain tiles, luxurious hardwood, top-notch luxury vinyl planks, cozy carpets, premium granite countertops, or a plethora of cabinet choices, we’ve got you covered with an array of options to suit your preferences.

RFC: WHAT IS YOUR MOST POPULAR PRODUCT? 

ET: Tile is the most popular product right now. Luxury Vinyl Planks (LVP) are also a popular and viable option for floors. 

RFC: ARE THERE ANY BIG FLOORING TRENDS YOU’RE SEEING RIGHT NOW? ANYTHING THAT’S SURPRISED YOU?

ET: Most people opt for LVP for most of their floors. Carpet has transitioned out, though people still like them in their bedrooms. Hardwood is making a surprising comeback; They are becoming more affordable, and you can’t beat the look of real hardwood.

RFC: WHAT SHOULD A HOMEOWNER HAVE PREPARED BEFORE COMING TO TILE SUPERSTORE & MORE? WHAT IS IMPORTANT TO CONSIDER WHEN CHOOSING FLOORING?

ET: A vision of the colors they would like within their home is a good place to start. Products they would like for most of their floor, hardwood or LVP, would also be a good start. Time spent in the house, frequency of traffic, and longevity of their stay within their house are important considerations when selecting products. 

RFC: WHAT ARE THE BENEFITS OF CHOOSING TILE AS OPPOSED TO OTHER MATERIALS SUCH AS VINYL, LAMINATE, OR HARDWOOD?

ET: Tile, especially porcelain, is the most durable flooring product we offer. Tile can last many years, if not decades, with proper care and maintenance.

RFC: WHAT ARE SOME OF THE BIGGEST MISCONCEPTIONS YOU HEAR ABOUT USING TILE IN GENERAL? 

ET: Maintaining tile, especially the grout, is difficult. Porcelain tile and newer grouts are incredibly resistant to staining. We recommend tile for all bathrooms. 

RFC: WHERE DO MOST OF THE TILES YOU ORDER COME FROM? DIFFERENT COUNTRIES? LOCALLY IN ROCHESTER? DO YOU MAKE YOUR OWN? 

ET: We have several suppliers all over the world. Many are made in China, but we also carry products made in the United States, Mexico, and Italy. 

RFC: CAN TILE SUPERSTORE HELP WITH INSTALLATION? 

ET: We have many in-house installers as well as subcontractors that we have worked with for many years. 

RFC: WHAT MAKES TILE SUPERSTORE & MORE DIFFERENT FROM OTHER FLOORING PLACES AROUND ROCHESTER

ET: We are a one-stop shop. We provide a variety of flooring and wall options, including hardwood, LVP, tile, and carpet. This helps relieve any stress caused by multiple trips to a variety of stores to get the right selections. Our sales and design consultants take you through every step to make it seamless. We stand behind our products and workmanship.

You can learn more about Tile Superstore & More by visiting their website.